TelebridgeAutomation & AI PracticeYour team sells. The AI does the rest.
AI that answers your phones, enriches every lead, and runs your follow-up 24/7 — sourced, built, and administered by Telebridge.
The work is getting done. Just not by anyone.
Missed calls become missed revenue. Leads cool while nobody follows up. Your best people spend afternoons copy-pasting between systems. None of that needs a bigger team — it needs software that does the work.
Answered, not voicemailed
An AI receptionist picks up every call — after hours, lunch rush, all lines busy — books the appointment, and writes the summary into your CRM before the caller hangs up.
Leads that arrive complete
Enrichment pipelines fill in the company, role, tech stack, and contact detail before a rep ever opens the record — so the first touch is informed, not a fishing trip.
Follow-up on rails
Automation cycles run the cadence — the day-3 email, the stale-deal nudge, the win-back — the same way every time, because software doesn't have a busy week.
Administered, not abandoned
We source the models, hold the keys, watch the usage, and keep the guardrails on. AI as a managed service — not another tool your team has to babysit.
Six practices, one operating layer.
Start with the workflow that hurts most. Every practice plugs into the same CRM, the same phone lines, and the same governance — so each new automation compounds the last.
AI Receptionists & Voice Agents
A natural voice agent on your business lines that answers, qualifies, books, and logs — 24/7, in English or French, disclosing it’s AI and warm-transferring when a human should take over.
Lead Enrichment & Qualification
Pipelines that take a name and an email and return a working record — firmographics, role, phone, and a score — deduplicated, segmented, and routed. Built consent-first around CASL and PIPEDA.
CRM Automation Cycles
Lifecycle automations inside the CRM you already run: follow-up cadences, stage triggers, call-outcome capture, stale-deal alerts, win-back cycles — built and maintained directly in Salesforce and Zoho CRM.
Chat & Knowledge Assistants
Website chat grounded in your services and pricing, plus internal assistants that answer from your own documents, policies, and past quotes — instead of hunting through folders.
Workflow Orchestration
The connective tissue: n8n, Make, and Zapier flows plus custom webhooks moving data between phones, CRM, payments, and inbox — with retries and error alerts, so a failure pages us instead of losing a lead.
Retries & alertsManaged AI Operations
The company-administered part: we source the models, hold the keys, set budgets, monitor cost and quality, and keep guardrails on. Your team consumes AI as a service — we operate it, and report monthly.
Serious tools, administered for you.
Every platform below is one we provision, connect, and monitor on your behalf. You don't need accounts, keys, or another dashboard — that's the point.
Voice & Speech
ElevenLabs
Twilio
AircallAI Models
Anthropic
OpenAI
LangChainOrchestration
n8n
Make
ZapierCRM & Data
Zoho
Bigin
HubSpot
Salesforce
AirtableOps & Monitoring
Datadog
Grafana
PagerDutyRuns On
Cloudflare
Google Cloud
AWS
SlackAlready paying for a tool you love? We build around it. The stack serves the workflow — never the other way around.
Automation that reaches your phones and your payments.
Most automation shops stop at the API. Telebridge is an authorized Rogers dealer and a Paystone payments partner — so the AI answering your calls and the workflows chasing your invoices run on rails we sell, configure, and support ourselves. One vendor, one smooth loop.
AI on the lines we provision
Because we sell and configure the Rogers business stack, your AI receptionist isn't bolted onto a phone system someone else controls — voice, connectivity, and the automation layer are designed together.
- AI receptionist answering on Rogers business lines, Unison, and Teams Operator Connect
- Call outcomes and transcripts written into your CRM, feeding the follow-up cycles automatically
- IoT alerts from Rogers Control Centre triggering workflows — a device goes dark, a ticket opens itself
- Fleet telematics from Fleet Complete and Geotab feeding dispatch and ETA automations
Payments that trigger the follow-up
As a Paystone partner, we treat every transaction as an event your automations can act on — the receipt becomes a review request, the repeat visit becomes a loyalty nudge, the failed charge becomes a recovery sequence instead of lost revenue.
- Payment and terminal events triggering CRM updates, thank-yous, and review requests
- Gift & loyalty activity feeding segmentation — your best customers identified by behaviour, not guesswork
- Failed-payment recovery cycles for recurring billing — polite, persistent, and automatic
- PCI-aware by design: card data stays on Paystone's rails — your automations see events, never card numbers
One loop: the call is answered, the lead is enriched, the follow-up fires, the payment lands, the loyalty cycle begins — and every step reports back to the same CRM.
Audit first. Pilot small. Scale what works.
No big-bang AI transformation. One workflow proves itself on your real calls and leads, then earns the next.
We shadow your real workflow, then rank automations by payback — with an honest "don’t bother" column.
Every conversation path, escalation rule, and failure mode — written down and approved on paper first.
A single automation runs live for two weeks. You read every transcript before a second one is discussed.
Connected to your CRM, phones, calendar, and payment events — acting on live systems, your data in your tools.
We hold the keys, cap budgets, watch cost and quality. A monthly report — not a mystery bill.
Each addition inherits the guardrails, logging, and reporting already proven in place.
Where does it hurt most?
Tap what sounds most like your week — we'll point you at the pilot that pays back first.
Start small. Prove it. Then let it run.
Every engagement starts with an audit and is quoted in Canadian dollars before you commit. The models differ in how much of the operation you want to own afterwards.
| Automation Audit | Pilot Sprint | Project Build | Managed AI Ops | |
|---|---|---|---|---|
| Starting point | Your current calls, leads, and workflows | One workflow chosen from the audit | A scoped set of automations | Automations already live |
| What ships | A ranked automation map with payback order | One workflow live on real traffic in 2 weeks | The full loop, integrated and documented | Monitoring, budgets, and a monthly report |
| Pricing | Fixed, quoted up front | Fixed per pilot | Quoted in CAD after the audit | Flat monthly |
| You approve | The map before anything is built | Scripts & guardrails before go-live | Each milestone | Changes, monthly |
| Best when | You don't yet know what to automate | You want proof before commitment | The pilot earned a bigger build | You want it to just keep working |
You own the workflows and the data either way — Managed AI Ops is a service on top, never a hostage arrangement. Start with the audit.
AI and automation, answered straight.
Modern voice models are natural enough that the more important question is honesty: our agents identify themselves as AI at the start of the call, and callers can ask for a human at any time. You approve the voice, the script, and the escalation rules before the pilot ever answers a live call.
It does the safe thing: warm-transfers to your team during business hours, or takes a structured message after hours — and either way the full transcript and a summary land in your CRM, so nothing said on that call is lost.
Zoho and Bigin natively — our own sales floor runs on Bigin, so that integration is battle-tested daily — plus HubSpot, Salesforce, and most CRMs with an API. If your CRM can receive a webhook, we can automate around it.
No. We configure commercial models under their business terms, administer the API keys ourselves, and design around Canadian privacy law — PIPEDA for personal information, CASL for any outreach. Your transcripts and records live in your CRM, not in a training set.
Done properly, yes — CASL sets the rules: consent, sender identification, and a working unsubscribe. We design enrichment and outreach cycles inside those rules from day one, because a fine costs more than a follow-up ever earns.
You do. Flows, prompts, scripts, and configurations transfer to you like any deliverable. Managed AI Ops is an operations service on top of assets you own — if we part ways, the machinery stays with you.
The audit is a fixed, quoted price; everything after it is quoted in Canadian dollars against a written scope. We don’t publish rate cards for the same reason we don’t guess your call volume — a number without an audit is fiction.
The audit takes days, and the first pilot workflow goes live within a two-week sprint. We deliberately start with one workflow — speed comes from proving something real, not from launching everything at once.
Find out what your missed calls and cold leads actually cost.
Book an automation audit. We'll map where the hours and revenue are leaking, rank the automations by payback, and quote the first pilot in Canadian dollars — or tell you honestly that you're not ready for AI yet, and what to fix first.